Qscan Radiology Clinics Mermaid Waters

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Reviews of Qscan Radiology Clinics Mermaid Waters

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  Steve Nunns Added March 26, 2021

  ★ ★ ★ ★ ★
  I went to Qscan last week for some xrays. Front reception were very friendly, efficient and helpful to all those waiting to be attended to. When i went to have my xrays i was impressed by the thoughtful and caring attitude displayed by the young lady who assisted me. Thanks to all. Steve
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  edel weiss Added March 26, 2021

  ★ ★ ★ ★ ★
  I was booked in for a CT Angiogram, I had some concerns so I wanted some more information about this CT scan, the very friendly desk staff immediately sent me to speak with the Radiologist who sat me down and explained the whole procedure and set my mind at ease, then the next day I asked to speak to the Radiologist again as I still had more questions, again straight away he took me out the back, sat me down and listened to me and calmly answered every single question. The Radiologist who did my scan and answered all my questions was truly an amazing, caring, total professional. All the staff at Qscan Mermaid Waters were extremely professional in every sense of the word and very friendly. My highest recommendations.
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  GCLife75 Added March 12, 2021

  ★ ★ ★ ★ ★
  Ladies on reception are amazing. Always helpful and professional. Great job ladies.
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  Todd Murray Added March 07, 2021

  ★ ☆ ☆ ☆ ☆
  Accompanied my partner to Qscan for an EMERGENCY scan, as referred by her GP, in relation to a potentially dangerous condition. We were told the next available appointment was a week away!
  
  We stated that our GP requested it be done immediately but they didn't really seem to care and made rude comments as if it was of very little importance.
  
  They managed to find an appointment within 3 hours time but then rang to inform us that we should come back asap, obviously realising the seriousness of the situation.
  
  Rude customer service backed with total incompetence.
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  Margaret Ferrari Added March 04, 2021

  ★ ☆ ☆ ☆ ☆
  My 71 y.o. partner, who is currently struggling with crutches after a fall was referred by his doctor to Qscan for tests on his heart. Having attended Qscan, Mermaid Waters yesterday, the woman at the front desk told us Qscan did not carry out 1 of the tests but mentioned 2 other clinics. When I asked the woman if she could write down the names of the other clinics, she told me to Google it. Being Australia Day, I think we all need to think about what it is to be Australian and how we treat others.

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